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Our Performance Guarantee: Your Child's Success, Our Promise
At Thinkster, we are so confident in our personalized learning program that we offer a money-back performance guarantee. We commit to your child's improvement, ensuring peace of mind for parents.
How Our Money-Back Guarantee Works
If your child completes all required activities and does not show improvement when comparing their baseline assessment at the start of the program to their Month 6 Thinkster assessment, we’ll refund your money*.
This guarantee is our promise, backed by clear requirements designed for success.
This guarantee is our promise, backed by clear requirements designed for success.
Complete a minimum of 10 worksheets weekly, demonstrating consistent effort.
Watch at least 80% of all assigned video tutorials to ensure full understanding of concepts.
Actively review all worksheet feedback provided by tutors to learn from mistakes.
View & update learning goals every 30 days, adjusting for progress and new challenges.
Attend all scheduled one-on-one tutoring sessions, engaging actively with the tutor.
Parents submit monthly Net Promoter Score (NPS) feedback to track satisfaction and identify areas for improvement.
“We stand firmly behind the quality and effectiveness of the Thinkster program. Our guarantee reflects our absolute confidence in our curriculum, expert tutors, and proven methodology to deliver tangible academic growth for every student.”
*Our Performance Guarantee is available on select plans. Please review our pricing page or reach out to our team for more details.